| Monday, December 23, 2024 | CONTACT |
Consulting Services: Service 12
Business Troubleshooting
$4,800.*
If your business is floundering, if your operating capital appears as if it may run out before you will be able to achieve profitability, help is here! A significant portion of my 17-year food service operations career, and 15- year coffee-consulting career, has been spent troubleshooting existing businesses to help them achieve or improve their profitability.
Even the best manager can become "store blind" over time. Having a "fresh set" of experienced eyes to look at your business, objectively, can be invaluable. I can look at your operation not only as a first time customer might, but I'll tell you what is attracting customers, and what might be potentially repelling them as well.
I will travel to your location and spend 2-days observing your operation, asking questions, making suggestions, and re training your employees if necessary. Upon the conclusion of my visit, I will conduct a detailed oral briefing with you before departing, and will follow up within 7 days with a detailed written report and suggested action plan. A phone conference will be conducted after you have received the review/action plan so that all aspects can be explained, and any questions you might have will be answered.
The written report/action plan is typically 15 to 40 pages, and contains the following type of information:
- evaluation of physical location; (viability, appearance, cleanliness, layout, flow, organization, etc.)
- evaluation of product; (selection, ingredient quality, recipes, preparation techniques, cost, appearance, appeal, menu selections/prices, etc.)
- evaluation of service quality; (policy, management, employees, etc.)
- evaluation of business economic data; (sales, cost of goods, labor, all other expense categories)
- evaluation of current administrative systems and controls; (inventory control, expense budgeting, cost calculation procedures, etc.)
- evaluation of past and present marketing efforts; (what was done, when, how much, what were the results?)
- customized 90 to 180 day action plan
(If you need help, but cannot afford a personal on-site visit, then check out my book, "Coffee Business Success in a Turbulent Economy", the next best thing to me being there!) * Purchasers of this service shall also be responsible for expenses for consultant's airfare, lodging, meals, & home airport parking; service includes up to 4 hours of post visit phone & E-mail support